Customer Care

Customer Care

Explore Careers at Genesys

The Cloud Support Engineer will provide technical support to Genesys customers that subscribe to one or more of our Cloud Offerings. They will...

190000QO Requisition #

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Cloud Support Engineers will provide technical support to Genesys customers that subscribe to one or more of our Cloud Offerings. They will interact...

190000YI Requisition #

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Job Summary Perform diagnosis, troubleshooting and resolution of complex customer issues on a range of software products and subsystems, in order...

190000ZU Requisition #

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The PureCloud Customer Care team is looking for a new team member that loves troubleshooting complex issues, helping customers with a smooth...

1900011Q Requisition #

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Primary Duties and Responsibilities: Attempt to isolate, reproduce and resolve problems using available systems and tools, and investigate potential...

1900013R Requisition #

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Job Title: Technical Support Engineer Job Location: Manila, Philippines Job Description: Job Purpose Responsible for the troubleshooting, resolution,...

1900012F Requisition #

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The Analytics Lead will work directly with Business Leads across PureCloud, PureConnect, and PureEngage to define, develop, and govern Objectives and...

190000UC Requisition #

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We're looking for a team player, go-getter with ambition, with focus and strong understanding of business processes. This position will provide you...

1900010V Requisition #

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We're looking for a team player, go-getter with ambition, with focus and strong understanding of business processes. This position will provide you...

1900010U Requisition #

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