Customer Care

Customer Care

Explore Careers at Genesys

The Genesys Cloud Senior Technical Support Engineer is responsible for using independent judgment to interact with customers through email, chat,...

20000001 Requisition #

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The Technical Account Manager is responsible for working closely with key accounts and partners to ensure they are receiving the maximum return on...

2000001X Requisition #

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To manage a team of Technical Managers and Technical Support Specialists, with the objective of consistently providing a first class customer...

190001H1 Requisition #

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Sr. Technical Support Engineer - Tokyo, JapanIn this role you will use independent judgment to interact with customers to investigate, identify and...

190001GT Requisition #

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Job Title: Associate Systems Engineer, Support ServicesDepartment & Team: PureConnect Customer Care Job Summary: The Genesys Associate System...

190001DC Requisition #

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Job Title: Sr. Technical Support Engineer, PureCloud Customer Care Job Location: Manila, Philippines Job Reports to: Technical Group Manager Job...

190001D2 Requisition #

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The Development Support team maintains a crucial position within the Genesys Cloud R&D organization. As the technical escalation point for all...

1900018B Requisition #

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Associate Technical Support Engineer, Support Services - Kuala LumpurIn this role you will use independent judgment to interact with customers to...

190001CR Requisition #

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Primary Duties and Responsibilities: Attempt to isolate, reproduce and resolve problems using available systems and tools, and investigate potential...

1900019S Requisition #

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We're looking for a team player, go-getter with ambition, with focus and strong understanding of business processes. This position will provide you...

1900010U Requisition #

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